Privacy Policy

1.1This Privacy Policy explains what personal data HomeHDR collects, why, who we share it with, how long we keep it, and the choices you have. HomeHDR is a service of Dezy Solutions LLC, doing business as HomeHDR ("HomeHDR", "we", "us"), based in Minnesota, USA.

1.2It applies to the HomeHDR website at homehdr.com, the HomeHDR application and related services (the "Service"), and works together with our Terms of Service and Cookie Policy.

1.3The Service is operated from the United States and governed by US law. If you access it from outside the US, see Section 13.

2.1For your account, billing, usage and communications data, HomeHDR is the controller and decides how that data is used.

2.2For the images you upload, which may contain other people's personal data such as faces, people or license plates, you are responsible as the controller of that content. You must have the rights and any consent needed to upload it. HomeHDR processes those images on your instruction to produce your edited Outputs.

2.3Separately, HomeHDR uses uploaded images and Outputs to train and improve its own models, as described in Section 6. For that purpose HomeHDR acts as a controller. By uploading, you authorize this use and confirm you have the rights to permit it.

3.1Information you give us.

• Account data: name, email address, business name and sign-in details. If you sign in with Google, we receive your name, email address and profile identifier from Google (see Section 7).
• Billing data: plan, purchases and billing history. Card payments are handled by Stripe; we do not store full card numbers.
• Content: the photographs and files you upload and the edited Outputs we return. Your Content may contain personal data.
• Communications: messages, support requests and survey responses.

3.2Information we collect automatically: usage data (features used, Photos processed, timestamps), device and log data (IP address, browser and device type, diagnostics), and cookie data (Section 10).

3.3We do not request special category data such as health or biometric data. Do not upload it.

We use personal data to: provide, operate and deliver the Service; process payments, renewals and refunds; prevent fraud and secure accounts; provide support; send service emails such as receipts and renewal notices; send marketing emails, with an unsubscribe link in every one; run analytics and advertising; train and improve our models as described in Section 6; and comply with law.

5.1You keep ownership of your Content and Outputs. We do not claim ownership.

5.2You grant us the license in the Terms (Section 26) to host, process, transform and display your Content and Outputs to operate the Service, and to train and improve our models as described below.

5.3You are responsible for having the rights and permissions to upload your Content, including consent for people shown in it. We offer a feature to blur faces, people and license plates, but you remain responsible for the result.

6.1We use uploaded Content and Outputs to train and improve our AI models and the Service.

6.2We exclude from training any image that contains identifiable people. Training uses property and scene images and the edits applied to them.

6.3We do not currently offer a way to opt out of this training. If you do not want an image used to improve the Service, do not upload it.

6.4We do not sell your Content, and we do not share your individual photographs with other customers.

7.1If you sign in with Google, HomeHDR's use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

7.2We access only your basic Google profile (name, email address and account identifier) to create and secure your Account. We do not use Google user data for advertising, we do not sell it, and we do not transfer it to others except as needed to provide the Service, comply with law, or as part of a business transfer.

7.3You can revoke HomeHDR's access in your Google Account security settings at any time.

8.1We share personal data only with service providers that help us run the Service, and only as needed:

8.2We may also share data to comply with law, respond to lawful requests, protect our rights and users' safety, and enforce our Terms.

8.3Business transfers. In a merger, acquisition, financing or sale of assets, data may be transferred as part of the transaction. We will tell you of any material change to how your data is used afterward.

8.4We do not sell your personal data for money. We do use advertising cookies (Meta Pixel, Google Ads) that may count as "selling" or "sharing" for targeted advertising under US state laws; see Section 11 to opt out.

9.1Content and Outputs are kept for 20 days from creation, then deleted from active storage. Encrypted backups cycle out on a rolling basis after that.

9.2Account and billing data are kept while your Account is open and for as long as needed for legal, tax, accounting and dispute purposes after it closes.

9.3When you ask us to delete your Account, we remove your personal data from active systems within 30 days, except data we must keep by law or to resolve disputes, and except de-identified or aggregated data.

9.4Material already used to train a model cannot be removed from that model after the fact. Going forward, deletion stops further use of your Content.

10.1We use essential cookies (to run the site and sign you in), analytics cookies (Google Analytics), and advertising cookies (Meta Pixel, Google Ads).

10.2You can control non-essential cookies through our cookie banner where shown and through your browser settings. Where consent is required by the law of your location, non-essential cookies are set only after you agree.

10.3Opt out of ad tracking directly: Google Ads at adssettings.google.com, Meta at facebook.com/adpreferences, and Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout. Full details are in our Cookie Policy.

11.1This Section applies to US residents, including residents of California and other states with privacy laws as they take effect.

11.2Categories of personal information we collect: identifiers (name, email, IP), commercial information (purchases), internet and device activity (usage, device, logs), your Content and Outputs, and inferences for analytics. We collect these for the purposes in Section 4.

11.3Selling or sharing. We do not sell personal information for money. We use advertising cookies that may be considered a "sale" or "sharing" for cross-context behavioral advertising under some state laws.

11.4Your rights: to know and access the personal information we hold, to delete it, to correct it, and to opt out of the sale or sharing of your personal information for targeted advertising. We will not discriminate against you for exercising these rights.

11.5How to exercise them: email support@homehdr.com, or use the "Do Not Sell or Share My Personal Information" link on our website. We verify your request and respond within the time the law requires. You may use an authorized agent.

12.1The Service is for business users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor gave us data, contact support@homehdr.com and we will delete it.

13.1HomeHDR is operated from the United States, and your data is processed in the US and by the providers in Section 8, which operate globally. By using the Service from outside the US, you understand your data is transferred to and processed in the US.

13.2If you are in the EU, UK or another region with data-protection laws (together, "foreign privacy laws"), you may have rights to access, correct, delete, restrict or object to processing of your data, to data portability, and to withdraw consent. To exercise any of these, email support@homehdr.com and we will honor the rights that apply to you. Where we transfer such data to the US, we rely on appropriate safeguards such as Standard Contractual Clauses.

13.3HomeHDR's primary market is the United States.

14.1We protect data in transit with TLS and at rest with AES-256 encryption, restrict access to authorized personnel, and keep encrypted backups. No online service is perfectly secure, and you upload Content at your own risk.

14.2If we become aware of a breach that affects your personal data, we will notify affected users and the relevant authorities without undue delay, as required by applicable law.

15.1The Service edits photos by automated, AI-assisted processing. This processing does not make decisions that produce legal or similarly significant effects about you, so it is not the kind of solely automated decision-making that carries a separate human-review right. You review every Output before you use it.

16.1You can update your account details, unsubscribe from marketing emails using the link in each email, control cookies as described in Section 10, revoke Google sign-in access in your Google Account, and ask us to access or delete your data at support@homehdr.com.

17.1We may update this policy. For changes that materially affect your rights, we will email you at least 14 days before they take effect and post the new date, with an in-app notice. Continued use after a change takes effect means you accept it. If you do not agree, you may stop using the Service and ask us to delete your Account.

18.1Dezy Solutions LLC, doing business as HomeHDR, 3154 Legacy Lane, Woodbury, Minnesota 55129, USA. For privacy requests and data-protection questions: support@homehdr.com. General enquiries: info@homehdr.com. We aim to reply within one Business Day.