Frequently Asked Questions

Real Estate HDR is an AI-powered photo editing platform built for real estate photographers. It helps with HDR merging, sky replacement, window pulls, TV screen edits, fireplace edits, removals, and natural color correction.

It is built for solo real estate photographers, real estate media agencies, brokerages, teams, and property media workflows that need consistent listing-ready edits without slow manual turnaround.

Yes. You can try 10 free edits with no credit card required. The free trial does not automatically convert into a paid subscription.

You need a Real Estate HDR account, your bracketed RAW or JPEG photos, and an internet connection. The core workflow runs in the browser.

No. The platform is designed to handle the repetitive editing workflow automatically, while experienced editors can still use it to speed up high-volume production.

Plans are structured around monthly image volume, with flexible pay-as-you-go credits available for photographers who do not want a subscription.

Yes. You can cancel from your account dashboard at any time. Cancellation takes effect at the end of the current billing period.

Subscription image allowances are intended for the active billing period. Credit behavior may vary by plan, so check the billing details before purchasing.

Yes. You can move between plans as your volume changes. Upgrades are useful when your weekly shoot count increases or your team starts batching more listings.

Most images process in under 5 minutes. Larger batches can take longer depending on upload size, bracket count, and queue volume.

Real Estate HDR supports standard 3 to 9 bracket workflows depending on your plan and capture setup.

Yes. Batch uploading is designed for full listing workflows. The platform can group bracket sequences and process multiple images in parallel.

The system identifies the image type, groups bracket sets when needed, applies the selected edit workflow, and returns listing-ready output for download.

Core tools include HDR merging, removals, sky replacement, window pulls, TV blackout, TV screen replacement, fire in fireplace, color correction, and listing-ready finishing.

Sky replacement lets you choose a listing-appropriate sky style such as Wispy, Few Clouds, Clear Sky, or Original Sky while keeping the overall result natural.

Window pull preserves exterior detail through bright windows while keeping the interior clean and balanced.

The removals workflow focuses on camera reflections when detected, especially in mirrors or reflective surfaces.

The TV Screen tool supports TV blackout and TV screen replacement so listing photos avoid distracting blank or reflective displays.

The platform accepts common RAW files, JPEGs, TIFFs, and PNGs. The upload workflow is intended to avoid manual pre-conversion whenever possible.

Yes. The web platform works in modern browsers on Mac, Windows, and other desktop operating systems.

A standard broadband connection is enough, but upload speed affects how quickly large bracket sets reach the platform.

The platform is designed for high-resolution listing output, including 6K-ready delivery where supported by the source files and plan.

The target look is natural, clean, and listing-ready. The product is tuned to avoid the heavy over-processed look common in generic AI enhancement tools.

Yes. Consistency across a batch is one of the main advantages of the workflow, especially for color balance, contrast, and brightness.

If an edit does not meet your standards, you can contact support for review, re-processing guidance, or credit handling depending on the case.

Yes. The 10 free edits are intended for testing the workflow on your own files before choosing a plan.

You retain ownership of your photos. Real Estate HDR does not claim ownership of uploaded images.

Edited images are available for download for a maximum of 7 days, after which they may be removed from active storage.

The platform uses secure upload and storage practices. Access is restricted to authorized systems and personnel as described in the privacy policy.

The full Privacy & Data Policy is available from the footer and explains ownership, license terms, retention, cookies, and account deletion.

Email hello@realestatehdr.com with your question, account email, and any relevant image or upload details.

Team access depends on the plan. Larger teams should use team or business workflows rather than sharing one login.

Send feature requests to support. The roadmap is shaped by recurring photographer needs and production workflow feedback.

Yes. Email support to request account deletion. Personal information is removed from active systems according to the retention terms in the policy.